Lead Dispatcher (FULL-TIME POSITION)
POSITION: Lead Dispatcher FULL-TIME: 40 - 50 hours a week Plus, Earn up to an extra $1.50 hourly Incentive Bonus!
WAGES: : up to $17 an hour DOE
DAY SHIFT Hours may vary between: 5 a.m. to 3 p.m. MID SHIFT Hours Vary between: 12 p.m. and Midnight NIGHT SHIFT Hours Vary between: 9 p.m. to 6 a.m.
Must be available on Weekends and Holidays. Must be flexible to work any of the shifts listed above based upon the needs of the business.
Job Summary: Assist the Operations and Department Managers in maintaining an efficient, positive environment that ensures present company goals and objectives are being met. Lead Dispatchers assist in training, customer service, product/service knowledge and education, scheduling, encouraging safe work practices, and demonstrates commitment to our guiding BAC principles and policies. This position directly supervises Dispatchers, Contract/Crew /Mobility Chauffeurs and Baggage Delivery Drivers and acts as the manager on duty in the absence of the Department Managers and or Operations Manager.
Minimum high school diploma or equivalent.
Minimum three years of customer service experience.
Minimum of 1 year previous supervisory experience or minimum of 1 year dispatch experience.
Basic computer skills required.
Must be able to work overtime, weekends, evenings and special events as needed.
Well-organized and detail-oriented and able to multi-task.
This position will require frequent standing, sitting and use of hands and arms.
Must be able to lift up to 70 lbs and bend and twist from the waist.
Must have excellent verbal and written English communication skills.
Must have a Current driver’s license
Must pass pre-employment and random Drug and Alcohol tests
Must pass background checks to include a good driver history record.
Must have at least a five year driving history.
Lead Dispatchers may work shift’s that are 8-10 hours long and are described as Day, Mid, Night and often include, holidays and weekends. They sometimes work longer to complete calls or wait for relief workers.