CHAUFFEUR-Non CDL JOB DESCRIPTION
This work requires sitting for long periods of time. It can be stressful when dealing with emergency situations or with routine work punctuated by very busy periods.
Job Summary: coordinate, prioritizes, and fulfill shuttle schedule transfers for the assigned shuttle schedule in a professional, timely manner using good judgment while keeping safety a top consideration.
transfer clients in a safe, timely, on schedule, lawful manner according to company procedures and protocols.
able to lift 70lbs regularly
speak directly with clients, answering questions
maintaining solid customer relationships by handling questions and concerns with speed and professionalism as described in the employee hand book.
monitor the workload by logging in to DriverAnywhere.net daily and responding
be regularly accessible by cell/ phone to discuss trip assignments with dispatch
advise other drivers about traffic problems such as construction areas, accidents, congestion, weather conditions or other hazards
record information as required by the company
collect payments from clients when balances are due
verifying & checking flight statuses
confirm shift availability in a timely manner
able to be flexible with job duties
report to managers when something is broken or needs repair
keep vehicle clean and tidy inside and out
fuel vehicles as needed
check company assigned email box daily
follow directions from the dispatch office regarding updates and schedule changes
Executes all terms and conditions as set forth in BAC Transportation’s employee handbook
Strong work ethic
Flexibility in scheduling
Composure under pressure
Current driver’s license
Must pass pre-employment and random Drug and Alcohol tests
DOT Health card obtain and keep current
Must pass background checks to include a good driver history record
Must be able to read and write in the English language
Willingness to work weekends and holidays is a must.
Possess a sincere desire for delivering 1st-rate customer service.
excellent communication skills
must be able to communicate by telephone, and in person in a courteous, friendly and professional manner with all clients, vendors, staff and co-workers
acknowledges and greets clients within 30 seconds while maintaining a professional and friendly demeanor
must be able to learn and remember pick-up and destination points
maintains the security of customer financial and identifying information
may not provide “lift” services or assistance to any client or hospital guest not in a wheelchair; only offer a hand for assistance
ability to work in a highly demanding and highly stressful environment
good eyesight, hearing, manual co-ordination and dexterity
a good memory for details and procedures
good judgment and decision making skills
the ability to work well in a team environment
be able to back a car or van with trailer proficiently and under pressure
be able to follow verbal and written direction
be able to learn the driver confirmation system (Driver Anywhere)
Dispatcher on duty
Chauffeur’s usually work shift’s that vary all hours and often include, holidays and weekends. This work requires sitting for long periods of time. It can be stressful when dealing with emergency situations or with routine work punctuated by very busy periods.
BAC Transportation is a Drug Free Workplace