Account Clerk Job Description

Job Summary: coordinate, prioritizes, and process all accounts receivable office duties in a professional, timely manner using good judgment.

Duties:

  • maintain confidentiality of employee and client information at all times

  • keep all company equipment, documents, electronic files locked or secure at all times whether working remotely and or in office i.e. if you leave your work area / computer, lap top etc. 

  • audit and generate invoices

  • process client payments

  • ability to prioritize workload and meet deadlines

  • answer telephones

  • maintain solid customer relationships by handling questions and concerns with speed and professionalism as described in the employee hand book.

  • monitor company email box and process requests

  • record information as required by the company

  • data entry and use of software programs

  • researching to troubleshoot customer problems

  • communicating with chauffeurs, office staff and customers verbally and in writing

  • complaint resolution

  • executes all terms and conditions as set forth in BAC Transportation’s employee handbook

Qualifications:

Strong work ethic
Punctuality
Flexibility in scheduling
Keyboarding skills
Friendliness
Team spirit
Detail oriented
Multi-tasking capability

Composure under pressure
Good phone voice Current driver’s license Must pass background checks to include a good driver history record Must be able to read and write in the English language Willingness to work weekends and holidays is a must.
Possess a sincere desire for delivering 1st-rate customer service.

Skill requirements:

  • excellent communication skills

  • be able to follow verbal and written direction

  • must be able to communicate by telephone, and in person in a courteous, friendly and professional manner with all clients, vendors, staff and co-workers

  • maintains the security of customer financial and identifying information

  • ability to work in a highly demanding and highly stressful environment

  • good eyesight, hearing, manual co-ordination and dexterity

  • the ability to listen to incoming requests for service and at the same time utilize (multi-tasking skills)

  • good memory for details and procedures

  • good judgment and decision making skills

  • the ability to work well in a team environment or alone

  • must type at least 30wpm

  • have experience with various computer programs such as excel, & word

  • be able to learn the Limo Anywhere system

Direct Supervisor

Accounting Department Director

Chief Operations Officer

Shift Description:

This work requires sitting for long periods of time. It can be stressful when dealing with emergency situations or with routine work punctuated by very busy periods.